Terms of Service

What these terms cover

These terms apply to using the APLab Studio website and to working with us. By using the website you accept them.

APLab Studio is run by Kittipot Saenpradit, an individual; it is not a registered company. "We" in these terms means Kittipot Saenpradit.

Each project has its own quote or scope of work (TOR). Where the quote or TOR says something different from these terms, the quote or TOR applies.

Our services

Design and development of websites, business systems and LINE chatbots; social media, print and website UI/UX design; and website care.

Prices on the website are starting prices. The actual price is the one in your quote.

Payment

• Pay through our payment link (card or PromptPay, via Stripe) or by bank transfer, in the instalments set out in the quote
• We start work once the agreed deposit is received
• We issue a receipt for every payment

Delivery and revisions

• Timelines and the number of revisions follow your package or quote
• The timeline starts once we have all the information, content and files we need
• Revisions beyond the included number, or work outside the scope, are quoted before we do them

Cancellation and refunds

You can cancel at any time by telling us in writing, by email or LINE. What you get back depends on how far the work has gone (the deposit is 50% of the price).

• Deposit paid, work not started

  What you get back

  The full deposit

  The other 50%

  Not due

• Work started, first draft not yet sent

  What you get back

  Half the deposit (25% of the price)

  The other 50%

  Not due

• First draft sent

  What you get back

  No refund of the deposit; you get the files made so far

  The other 50%

  Not due

• Work accepted

  What you get back

  No refund; we still fix bugs for the package’s warranty period

  The other 50%

  Due as agreed

• If we can’t continue or can’t deliver what was agreed, we refund in full for anything not yet delivered.
• Monthly services, such as website care, can be cancelled at any time. Cancellation takes effect from the next month; months already paid aren’t refunded.
• Refunds go back the way you paid, within 14 days of your cancellation.
• Where a project’s quote sets different terms, the quote applies.

Ownership of the work

• Once paid in full, the delivered work belongs to the client, including source files where the package includes them
• Third-party parts such as fonts, stock images and open-source software are used under their own licences
• We may show the work in our portfolio unless the client asks us not to

Your responsibilities

• Content, images and logos you give us must be yours or licensed to you
• Give accurate information and reply in reasonable time so the work stays on schedule
• Look after the passwords for domains, hosting and other accounts in your name

Content on this website

Some portfolio items are demo work; their pages say so.

Text, images and designs on this website belong to APLab Studio or the owners of the work. Don’t use them commercially without permission.

Liability

We work with professional care. We aren’t liable for indirect losses such as lost revenue, or for damage caused by events outside our control, such as an outage at a third-party provider.

Our total liability for a project is limited to the fees paid for that project, except where the law says otherwise.

Governing law

These terms are governed by the laws of Thailand.

Changes to these terms

We may update these terms and will change the date at the top. Projects already agreed follow the terms in force when they were agreed.

Contact us

Email aplab.agency@gmail.com

Bangkok, Thailand